Privacy Policy for Soon
Effective date: September 1, 2026
Last updated: September 1, 2026
Soon is a countdown app made by GreenVine Cloud LLC ("we", "us").
This policy is written to be read, not to be survived. The short version is at the top and it is accurate; everything below it is detail.
The short version
- Your countdowns and photos stay on your device, and — if you turn on iCloud Sync — in your own private iCloud. We cannot see them. There is no account, and nothing to log in to.
- We do not sell or share your data, we do not show ads, and we do not track you across other apps or websites.
- Three things leave your device, and only these: crash reports, app-hang reports, and anonymous usage events about which screens are opened. None of them carries your name, your countdowns, or any identifier that points back to you.
What stays on your device
Everything you create:
- Countdowns — the name, the date and time, how it counts, its colour or symbol, and its reminders.
- Photos you choose for a countdown, stored as a resized copy inside the app.
- Your settings — default style, theme, default reminder.
None of this is sent to us. We operate no server that could receive it.
If you turn on iCloud Sync
Your countdowns and their photos are copied to your own private iCloud database, so they appear on your other devices. This is Apple's iCloud, under your Apple Account. We have no access to it — we cannot read it, and it does not pass through us. Apple's handling of that data is governed by Apple's privacy policy.
iCloud Sync is off unless you turn it on, in Settings.
What leaves your device
Crash and app-hang reports — Sentry
When the app crashes, encounters an unexpected error, or freezes, a diagnostic report is sent to Sentry, a service we use to find and fix bugs. A report contains the technical circumstances of the failure: the type of error, where in our code it happened, your device model and iOS version, and a short trail of the app's own internal log lines.
It does not contain your countdowns, their names, their dates, your photos, or any identifier for you. We never attach a user ID to these reports, so we cannot tell one person's crash from another's.
You can turn this off: Settings → About → Send crash reports.
Usage events — Firebase Analytics
To understand which parts of the app people actually use, we record anonymous interaction events: which screen was opened, and whether you are in the trial, have purchased, or the trial has ended.
We never attach a user ID, so these events are not linked to you. They also deliberately exclude anything about your countdowns — no names, no dates, no photos, and not even how many you have. If a screen shows a specific countdown, the event records the kind of screen, never which countdown.
This uses Google's Firebase Analytics. Google's handling of that data is governed by Google's privacy policy.
What we do not do
- We do not sell your personal information, and we do not share it for cross-context behavioural advertising.
- We do not use advertising identifiers, and we do not track you across other companies' apps or websites.
- We do not build a profile of you. We could not — nothing we receive identifies you.
Permissions the app asks for, and why
The app asks for each of these only at the moment it needs it, never at launch:
| Permission | Asked when | What we do with it |
|---|---|---|
| Notifications | You add your first reminder | Schedule reminders on your device. Nothing about them is sent anywhere. |
| Photos | You choose a photo for a countdown | Copy the one photo you pick into the app. We do not read your library. |
| Calendar | You tap Import from Calendar | Read your events once so you can pick some to copy. Nothing is written back, and nothing syncs afterwards. |
Declining any of them leaves the rest of the app working normally.
Purchases
Soon is a one-time purchase, handled entirely by Apple's App Store. We never see your payment details. The app asks Apple whether this Apple Account has purchased it; Apple's answer is all we receive.
Your choices
- Crash and hang reports: turn off Send crash reports in Settings → About.
- iCloud Sync: turn it off in Settings; your countdowns stay on the device.
- Delete everything on the device: delete the app.
- Delete the iCloud copy: because we have no access to it, we cannot delete it for you. On your device: Settings → your name → iCloud → Manage Account Storage → Soon.
There is no account to close, and no request you need to send us to be forgotten — we are not holding anything that identifies you.
Children
Soon is not directed at children, and collects nothing that would identify anyone, of any age.
Where Soon is available
Soon is not currently offered in the United Kingdom or the European Economic Area.
Changes to this policy
If we change it, we update the effective date at the top. If a change means the app starts collecting something new, we will say so plainly here before that version of the app is released.
Contact
Email us at support@soon-countdown.app.
This policy is written in English, and the English version governs.