Support

Soon is made by one person. Email gets read, and questions about the app get answered.

Email us at support@soon-countdown.app.


Common questions

Where are my countdowns stored?

On your device. If you turn on iCloud Sync, they are also copied to your own private iCloud, so they appear on your other devices. We have no server and no access to any of it — see the Privacy Policy.

I bought Soon. How do I get it on my other device?

Open Settings → Restore Purchases. The purchase is tied to your Apple Account, so any device signed in to that account can restore it.

A reminder did not arrive.

Soon schedules reminders through iOS's own notification system, and iOS decides when they are delivered. Check that notifications are allowed for Soon in the iOS Settings app, and that the device was on. iOS also limits how many notifications an app can have scheduled at once, so if you have a great many countdowns with reminders, the soonest ones are scheduled first.

Soon is for anticipation, not for anything critical — the Terms say so plainly.

How do I delete everything?

Delete the app. That removes everything on the device. If you used iCloud Sync, remove the iCloud copy in Settings → your name → iCloud → Manage Account Storage → Soon — we cannot do it for you, because we cannot reach it.

Can I turn off crash reports?

Yes. Settings → About → Send crash reports. They never contain your countdowns or any identifier for you, and turning the switch off stops them immediately.

Does Soon have a subscription?

No. One purchase, kept forever. No subscription, no ads, no account.